Digitt Plus

Debit Card

Unlock the power of cashless convenience, global acceptance, and unparalleled security, all at your fingertips. Welcome to a new era of financial freedom with Digitt+ MasterCard–where convenience meets confidence, and possibilities know no bounds!

Debit Card

  • PayPak Debit Card​
  • MasterCard Debit Card​

MasterCard Debit Card

  • Instant Access:  
    Tap into your funds instantly, whether you’re shopping online, dining out, or traveling abroad.
  • Global Acceptance: 
    Making it the perfect companion for your adventures.
  • Tap N Pay (Contactless):
    Enjoy the convenience of swift and secure contactless transactions, keeping your purchases hassle-free. 
  • 24/7 Security:  
    Your peace of mind is our priority.
  • Dispute Resolution:
    Raise disputes quickly and easily through the Digitt+ app—right at your fingertips!

Tailored Features

  • E-Commerce Management: Enable/Disable your card on
    E-Commerce Platforms
  • Consumer Card Controls: Control when, where & how MC can be used.
  • Card on Installment: Purchase your card on easy monthly installments.
  • Budget Card Activation: Set your Budget – Control your spending according to your needs

PayPak Debit Card​

  • PayPak debit card is the local scheme card powered by 1-Link. This card offers you a basic level and convenient payment solution.” 
  • Conduct secure transactions locally at any ATM or POS nationwide with lower annual fee”

Key Features

  • ATM Cash Withdrawal:  
    Withdraw cash from any ATM country wide.
  • Local Acceptance: 
    Making it perfect for your day-to-day transactions.
  • Tap N Pay (Contactless):
    Your peace of mind is our priority.​
  • Dispute Resolution:
    Raise disputes quickly and easily through the Digitt+ app—right at your fingertips!
Key
Features
• ATM Cash Withdrawal:
Withdraw cash from any ATM country wide.
• Local Acceptance:
Making it perfect for your day-to-day transactions.
• Tap, pay, and go:
Your peace of mind is our priority.
• Dispute Resolution:
Raise disputes quickly and easily through the Digitt+ app—right at your fingertips!

Debit Card Guidelines

Some useful guidelines to keep in mind regarding your Debit Card usage and for your security & safety

Temporarily block/freeze your card from the Digitt+ App

Keep your ATM PIN secure: Remember it, guard it—never share with anyone including Digitt+ staff, stay secure!

For your security, never share your Debit Card details with anyone, including Digitt+ staff, under any circumstances. This includes requests for limit adjustments, cancellations, or other information.

Avoid outdoor ATMs: ATM at branch, inside the mall, is generally safer than a lone outdoor ATM.

FAQs

How do I order my Digitt+ Debit Card?

Ordering your Digitt+ debit card is quick and easy. Follow these steps:

  1. Access the Cards Section: Open your Digitt+ wallet and navigate to the cards section from the footer.
  2. Agree to Terms: Accept the terms and conditions.
  3. Provide Your Address: Enter the delivery address for your card.
  4. Choose Your Card: Select the desired card scheme.
  5. Review and Confirm: Double-check your details.
  6. Pay the Fee: Complete the payment for the card fee.
  7. Submit Your Order: Click the “Order my Mastercard” button. Congratulations! You’ve successfully placed your order. You’ll receive a tracking number on the screen, which you can use to monitor the delivery status of your card. Your card should arrive within 3-5 business days.
How do I activate my Digitt+ Debit Card?

To activate your Digitt+ debit card, follow these simple steps:

  1. Navigate to Activation: Go to the card section from the footer of the dashboard and click “Activate Card.”
  2. Enter Card Details: Provide your 16-digit card number and expiry date on the new screen.
  3. Verify with OTP: An OTP will be sent to you for verification; enter it to proceed.
  4. Set Your PIN: Create a 4-digit PIN for your card. Remember, this PIN should be kept secure and not shared with anyone. Your card will be activated once the PIN is set.
I have an active PayPak card and want to order a Mastercard. What should I do?
To permanently block your PayPak card, please contact our call center. Once blocked, you can order a Mastercard through the Digitt+ mobile app.
What should I do if my card is lost or stolen?

If your card is lost or stolen:

  1. Freeze Your Card: Immediately freeze your card through the app to prevent unauthorized use.
  2. Contact Support: Call our helpline at 042-111-344-488 to permanently block the card and request a replacement.
How do I change my ATM PIN?

To change your ATM PIN, follow these steps:

  1. Access Card Controls: Navigate to “My Card” in the Digitt+ mobile app.
  2. Change PIN: Select “Card Controls” from the dashboard, then click “Change PIN.” Enter your old PIN, followed by the new one. Once validated, your PIN will be updated.
How can I apply for a card replacement?

To request a card replacement, please call the Digitt+ helpline at 042-111-344-488

Where can I use my Digitt+ Mastercard debit card?
Enjoy the convenience of using your Digitt+ Mastercard debit card worldwide. It’s accepted at over 46 million retail locations and online merchants.
Can I shop online with my Mastercard debit card?

Yes, your Digitt+ Mastercard debit card can be used for local and international online transactions wherever Mastercard is accepted.

Can I use my Mastercard debit card for international payments?
Enjoy the convenience of using your Digitt+ Mastercard debit card worldwide. It’s accepted at millions of retail locations and online merchants.
Can I withdraw cash using my Mastercard debit card?

Yes, you can withdraw cash from any ATM across Pakistan with your Digitt+ Mastercard debit card. Note that applicable fees will be charged as per our Schedule of Charges (SOC).

My card is expiring or has expired. What should I do?
You’ll receive notifications 30 days before and on your card’s expiration date, reminding you to replace it. To request a new card, simply tap the in-app notification or the “+” icon in the Cards tab.
I lost my card. What should I do now?

If you’ve misplaced your Digitt+ debit card:

  1. Freeze the Card: Immediately freeze your card via the app by navigating to Cards > Freeze Card.
  2. Contact Support: If you don’t have access to the app, call 042-111-344-488 to freeze your card through Customer Service.
  3. Request a Replacement: If you cannot find your card, block it permanently by contacting our call center and order a replacement.
What is the Difference between freezing and blocking a card?
  • Freeze: Use this option if you believe you may have misplaced your card. Freezing temporarily disables the card, limiting transactions. Recurring payments, such as subscriptions, will still be processed. You can unfreeze your card at any time through the app.
  • Block: If your card has been lost, compromised, or stolen, block it immediately. Once blocked, the card cannot be unblocked, and you will need to order a new one as a replacement.

PayPak

  • Where can I use my PayPak debit card? Your Digitt+ PayPak debit card is accepted at many retail locations and ATMs across Pakistan.
  • Can I shop online with my PayPak debit card? Currently, PayPak debit cards are not enabled for online payments. However, you can use your Digitt+ Mastercard Virtual card for online transactions.
  • Can I use my PayPak debit card for international payments? No, PayPak cards can only be used for in-store purchases and ATM withdrawals within Pakistan.
What is the difference between Digitt+ PayPak and Mastercard?

When ordering your Digitt+ debit card, you can choose between Mastercard and PayPak. Here’s a comparison to help you decide:

Features

Mastercard

PayPak

ATM Withdrawal (Local)

ATM Withdrawal (International)

POS (Local)

POS (International)

E-commerce Transaction (Local)

E-commerce Transaction (International)

Issuance Fee

1000 + tax PKR (One time)

1000 + tax PKR (per Annum)

Golootlo Discounts

Please note that once you order one of these cards, you cannot switch to the other.

My card was captured by an ATM. How can I get it back?

If your card is captured by an ATM:

  1. Visit the Branch: Go to the specific ATM branch and speak with the manager. The bank typically holds cards for 2 days. Bring your CNIC for identity verification.
  2. Contact Us: If the bank cannot return your card due to verification issues, call our helpline at 042-111-344-488 and provide the bank’s name. We will reach out to resolve the issue.
  3. Return of Card: If the ATM-captured cards are sent back to us, we will promptly return them to the respective users.
My card isn’t working while making a physical purchase. What should I do?

If you’re having trouble using your card for a physical purchase:

  • Check if the Card is Frozen: Unfreeze your card via the app if needed.
  • Verify the PIN: Ensure you’re entering the correct PIN. You can reset it from the app under “Card Controls.”
  • Check Your Balance: Confirm that you have sufficient funds in your wallet.

If the issue persists, contact us via our helpline or WhatsApp support at 042-111-344-488. Provide the following details:

  • The amount of the transaction.
  • The location where you tried to use your card.
  • Whether you tried to pay by inserting or tapping the card.
  • A screenshot of the error message displayed.
My card has been delivered to someone else. What should I do?

If the courier status shows your card was delivered and signed for, but you haven’t received it:

  • Check with Family/Neighbours: Confirm if someone accepted it on your behalf.
  • Contact Support: If the card was delivered to the wrong address, contact us via WhatsApp or our helpline at 042-111-344-488, and we’ll investigate and resolve the issue.
My card delivery failed because I live in a “non-service area.” What can I do?

If your address is outside our courier’s service range:

  • Provide an Alternate Address: Contact us via WhatsApp or our helpline at 042-111-344-488 with a complete and accurate alternate address where you can receive the card.

How It Works

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About the Job

Your goal is to make us commercially sustainable and more valuable, by identifying and guiding the business toward opportunities, driving the organization to make the best possible decisions, and enabling effective implementation and operations, with proactive and trusted risk management.

As a Channel Sales Manager, you will work on impactful projects ranging from developing critical data pipelines that help run the business, building tools to analyse the content partnerships, and creating ecosystems that guide business leadership on optimizing the effectiveness and efficiency of our partner-facing business teams.

You will be responsible for understanding our business data and helping business leaders make sense of business operations through timely, accurate, and robust business intelligence. You will use Business Intelligence tools to make useful datasets, establish best practices for datasets and reporting, and develop expertise in various data domains.

Responsibilities

  • Identify, recruit and on-board new channel partners within assigned territory.
  • Manage sales activities to generate revenue.
  • Coordinate with partners to create and execute business plans to meet sales goals.
  • Analyse market trends and accordingly develop sales plans to increase brand awareness.
  • Evaluate partner sales performance and recommend improvements.
  • Address partner related issues, sales conflicts, and pricing issues in a timely manner.
  • Manage sales pipeline, forecast monthly sales, and identify new business opportunities.
  • Stay current with latest developments in marketplace and competitor activities.
  • Communicate up-to-date information about new products and enhancements to partners.
  • Develop process improvements to optimize partner management activities.
  • Assist in partner marketing activities such as tradeshows, campaigns, and other promotional activities.
  • Lead development and deployment of centralized reports, dashboards, models, and tools to analyse, report, and present partnerships and operations-related data that is associated with Channel Planning and wider Business goals.
  • Use effective data visualization and analytical skills to simplify complex business flows and enable faster decision-making and execution.

Channel Sales Manager

About the Job

Your goal is to make us commercially sustainable and more valuable, by identifying and guiding the business toward opportunities, driving the organization to make the best possible decisions, and enabling effective implementation and operations, with proactive and trusted risk management.

As a Channel Sales Manager, you will work on impactful projects ranging from developing critical data pipelines that help run the business, building tools to analyse the content partnerships, and creating ecosystems that guide business leadership on optimizing the effectiveness and efficiency of our partner-facing business teams.

You will be responsible for understanding our business data and helping business leaders make sense of business operations through timely, accurate, and robust business intelligence. You will use Business Intelligence tools to make useful datasets, establish best practices for datasets and reporting, and develop expertise in various data domains.

Responsibilities

  • Identify, recruit and on-board new channel partners within assigned territory.
  • Manage sales activities to generate revenue.
  • Coordinate with partners to create and execute business plans to meet sales goals.
  • Analyse market trends and accordingly develop sales plans to increase brand awareness.
  • Evaluate partner sales performance and recommend improvements.
  • Address partner related issues, sales conflicts, and pricing issues in a timely manner.
  • Manage sales pipeline, forecast monthly sales, and identify new business opportunities.
  • Stay current with latest developments in marketplace and competitor activities.
  • Communicate up-to-date information about new products and enhancements to partners.
  • Develop process improvements to optimize partner management activities.
  • Assist in partner marketing activities such as tradeshows, campaigns, and other promotional activities.
  • Lead development and deployment of centralized reports, dashboards, models, and tools to analyse, report, and present partnerships and operations-related data that is associated with Channel Planning and wider Business goals.
  • Use effective data visualization and analytical skills to simplify complex business flows and enable faster decision-making and execution.